Who We Are

Human Appeal is a global non-profit humanitarian and development organisation. We deliver life-saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community-led programmes in healthcare, education, and livelihoods to build resilience and self-reliance. Our experienced local teams work in vulnerable, hard-to-reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.

Position Overview

Contributes to the development and implementation of a communications strategy to increase the visibility of the organization and its activities and strengthen its brand awareness. He or she captures, organizes, and manages photographic and video documentation throughout the project implementation and delivery phases, ensuring that all media supports comply with project specifications and donor requirements.

Main Responsibilities

• Support the design, development, and implementation of the Country Office’s/Head Office media and communications strategy, ensuring alignment with organizational priorities, programme objectives, and donor requirements.
• Plan and support high-quality, results-oriented media activities and develop media and content plans for projects, campaigns, emergency responses, and other key activities, ensuring Human Appeal’s work, impact, and key messages are communicated effectively.
• Produce high-quality photographs and video content covering projects, activities, events, beneficiaries, and humanitarian interventions, applying appropriate lighting, framing, composition, audio, and visual techniques in accordance with Human Appeal standards and donor specifications.
• Conduct recorded interviews with beneficiaries, staff, partners, and other relevant stakeholders respectfully and professionally, and develop compelling beneficiary and human-interest stories, case studies, captions, project updates, and other written or multimedia content that effectively demonstrates programme activities and impact.
• Ensure informed consent and appropriate media usage authorization are obtained for all photography, video recordings, and interviews in accordance with Human Appeal’s consent, safeguarding, and media regulations.
• Ensure all content protects beneficiaries’ dignity, privacy, safety, and confidentiality and is produced in accordance with safeguarding and ethical communications standards.
• Select, quality check, prepare, organize, and archive the most relevant photographs and media materials from each activity, including low- and high-resolution versions, while maintaining an accessible media library of photographs, videos, interviews, consent documentation, and other media assets in accordance with programme, communications, and donor requirements.
• Ensure media files and sensitive beneficiary information are stored, transferred, and shared securely and in accordance with organizational data protection requirements.
• Ensure the timely delivery of photographs, videos, interviews, and other requested media materials to relevant managers, coordinators, programme teams, and communications teams according to agreed deadlines and specifications.
• Coordinate closely with programme teams and other relevant departments to identify upcoming activities, media requirements, content opportunities, deadlines, and donor visibility needs.
• Ensure media materials comply with Human Appeal branding and visibility guidelines as well as relevant donor branding and communications requirements.
• Develop and produce engaging content for Human Appeal’s digital platforms, social media channels, campaigns, reports, and other communications, including presenter-led and field-based content, and appear on camera when required to present, explain, or highlight Human Appeal’s projects, humanitarian responses, activities, and impact in a clear and professional manner.
• Maintain accurate activity logs and media records to support transparency, accountability, monitoring, and reporting.
• Prepare accurate and timely daily, weekly, monthly, or periodic media reports as required. Monitor relevant media coverage, public attitudes, trends, and issues concerning Human Appeal, humanitarian activities, and key stakeholders, and communicate significant developments to management when appropriate.
• Maintain professional relationships and coordinate, as required, with national media, government representatives, donors, development partners, civil society organizations, and private-sector stakeholders.
• Prepare, maintain, and safely manage photography, video, audio, lighting, and other media equipment to ensure its proper functioning and readiness for field assignments and project activities.
• Support knowledge building and sharing by documenting programme achievements, lessons learned, best practices, beneficiary experiences, and organizational impact.
• Coordinate with relevant Country Office, regional, and global communications colleagues to respond to media requests and ensure the timely sharing of high-quality content.
• Coordinate the design, review, production, printing, and appropriate use of project visibility materials, including banners, posters, backdrops, signage, and other branded materials, ensuring correct logos, branding, dimensions, messaging, positioning, and compliance with Human Appeal and donor visibility requirements during project activities, distributions, events, interviews, and media coverage.