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Social and Behaviour Change Communications (SBCC) Manager CDI

Countries: Democratic Republic of the Congo, Senegal, United Kingdom of Great Britain and Northern Ireland
Organization: MSI Reproductive Choices
Closing date: 13 Nov 2023

About Us

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

MSI Seeks an exceptional SBCC Technical Lead for an anticipated five-year, FCDO-funded global family planning activity. This role will support the strategy and implementation of social and behavioural change (SBC) best practice.

WISH2 is the successor to the 5-year £272m Women’s Integrated Sexual Health (WISH) programme and will support women and adolescents, particularly the poor and most marginalised, to have greater voice, choice, and control over their Sexual and Reproductive Health and Rights (SRHR) and improve the enabling environment for SRHR and gender equality as part of an accelerated, African-led inclusive demographic transition.

WISH 2 is one of three components of the overarching WISH Dividend programme that is being procured by the UK Foreign, Commonwealth, and Development Office (FCDO). WISH 2 will support targeted countries on comprehensive SRHR including support for service delivery and technical assistance. WISH 2 will be divided into two geographic Lots, and the role will be dedicated to Lot 1 including Chad, DRC, Mali, Mauritania, Niger, and Senegal.

The role reports to the Head of SBC and Inclusion and will work closely with the others in the global marketing team, the technical services team working on public sector service delivery and the WISH project management team, as well as WISH2 consortium partners working on social and behaviour change.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

  • Fluent English and French language skills required.
  • Excellent communication skills – written and verbal.
  • Ability to translate data and research into actionable insights for marketing strategic decision making.
  • Strong knowledge of behaviour changes theory and SBC programme design.
  • Very comfortable with using key marketing metrics.
  • Highly developed planning and organisational skills with the ability to juggle multiple projects to deliver with quality and on time.
  • Ability to build relationships across teams (including with external partners) with evidence of highly sensitive cross-cultural skills and good influencing and negotiation skills.
  • Action and results orientated with ability to stay on track and thrive when working under tight deadlines.
  • Ability to train, mentor and develop skills within others.
  • Ability to translate complex information into a format and language that can be understood by a wide range of people and present in a compelling and engaging way.
  • Ability to work independently with minimal supervision.

To perform this role, it is essential that you have the following experience:

  • Minimum five years’ experience in developing social and behavioural change (SBC) programming, in at least two different country contexts.
  • Minimum two years’ experience implementing human-centred design projects.
  • Experience in working with external partners on SBC projects.
  • Experience in translating qualitative or quantitative data into actionable insights to inform SBC programming.
  • Proven experience in managing agencies to deliver projects on time and budget.

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

For this role, we’re looking for an individual who is:

  • A strong supporter of the cause of family planning and a woman’s right to safe abortion (Pro-choice).
  • Resilient, flexible, positive attitude and can thrive in fast-paced, dynamic environments.
  • Curious about emerging developments within our sector and passionate about building best practice.
  • Actively seeks out feedback on their performance (both results and behaviours) with a view to continuously learning and developing.
  • Willingness to help with a wide range of marketing projects, as and when required.
  • Willingness to travel up to 25% of the time.

This position is contingent upon funding being awarded to MSI and on approval of the candidate by FCDO. Candidates must have the legal right to work in either the United States, United Kingdom, or a country where MSI currently works.

For more information about the role, please view the job description and person specification on our website.

Location: London (UK), Dakar (Senegal) or Kinshasa (DRC)

Full-time: 35 hours a week, Monday to Friday (UK contracted hours)

Contract type: Permanent

Salary: A competitive salary and benefits package will be provided in line with the national context, dependent on location of the successful candidate.

Closing date: 13th November 2023 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.

How to apply

Please apply via our website –

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  • date de publication:
  • Date d'expiration: 30 novembre 2023
  • Emplacement: Dakar, Sénégal
  • Titre d'emploi: Social and Behaviour Change Communications (SBCC) Manager

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