Description du poste
Passionate about travel and customer experience? Join our international team!
We're looking for a Customer Experience & Travel Support Agent to join our team and contribute to smooth, personalized travel experiences for an international clientele.
Your role
You'll be part of a dynamic travel operations team, supporting different stakeholders throughout the travel journey and helping ensure that requests are handled efficiently, accurately, and with a high level of service.
The role involves managing requests, coordinating with different partners, finding solutions, and handling unexpected situations in a fast-paced international environment.
What We're Looking For
Position open only to residents of Dakar.
- 3+ years of experience in travel, hospitality, customer service, or a related field
- Fluent English and Arabic (Middle Eastern dialects) required. French is a plus.
- Strong communication and interpersonal skills
- Customer-oriented, proactive, and solution-focused
- Comfortable managing multiple requests and priorities
- Autonomous, organized, and quick to learn
- Comfortable working with digital tools and CRM systems
- Flexible and adaptable, including working flexible hours when required
- Genuine interest in travel and international destinations
What we offer
- Fully remote position
- CDD
- International and multicultural environment
- Dynamic start-up atmosphere
- The opportunity to work in the travel industry with an international clientele
If you enjoy travel, solving problems, working with people, and being part of a fast-moving international team, we'd love to hear from you!
Postuler à cette offre
La candidature se fait directement auprès de OnSpot Travel Group. Date limite : 5 octobre 2026.